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detector that keeps out unwanted messages. Best of all, Gmail is fast—you can switch between messages and folders quicker than you can in any other e-mail program, even desktop-based systems. Coleman told me that the team is constantly measuring and tweaking the responsiveness of its interface. (The software gives coders a readout of how long, on average, various tasks take to complete.) The Gmail managers are also gaga over user-interface tests: Before instituting any major feature, developers bring users into a whiz-bang lab outfitted with cameras and eye-tracking detector that keeps out unwanted messages. Best of all, Gmail is fast—you can switch between messages and folders quicker than you can in any other e-mail program, even desktop-based systems. Coleman told me that the team is constantly measuring and tweaking the responsiveness of its interface. (The software gives coders a readout of how long, on average, various tasks take to complete.) The Gmail managers are also gaga over user-interface tests: Before instituting any major feature, developers bring users into a whiz-bang lab outfitted with cameras and eye-tracking see how people react to the new stuff.
see how people react to the new stuff.
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